Vanliga questions
Sök bland våra vanligaste frågor om service, fukt, gasol, garanti och reservdelar.
21 frågor
Once a year, regardless of how much you've driven. The annual service is required to maintain the manufacturer's damp and product warranty and includes inspection of the chassis, brakes, LPG gas, electrics, water, and sealants.
No. According to the EU Block Exemption Regulation, you are allowed to have your vehicle serviced by any specialist workshop, as long as the work is performed according to the manufacturer's protocols and documented. We always use the manufacturer's service protocols.
You will receive a quote for a complete, protocol-documented damp measurement of all measuring points. In case of elevated values, a written proposal for action with a price estimate is included at no extra cost.
Below 15% is normal, 15–20% is elevated and should be followed up, over 20% indicates ongoing damp damage that should be rectified immediately. Threshold values vary slightly between manufacturers.
The inspection itself is not a legal requirement for private individuals, but most insurance companies and campsites require a valid LPG gas certificate – normally not older than two years.
Yes. We are a mobile caravan and motorhome workshop and travel to campsites and seasonal pitches throughout West Sweden. You don't need to move your vehicle – we perform damp measurement, leak detection test, and LPG gas safety check on-site and provide the protocol and LPG gas certificate directly.
Absolutely, and it's the most cost-effective way. If you gather several caravans on the same day, you share the travel cost and everyone receives their damp protocols and LPG gas certificates during the same visit. Get in touch and we'll book a joint day.
A digital damp protocol with values for all measuring points and an LPG gas certificate after a successful leak detection test. In case of a remark, a written proposal for action with a price estimate is included.
We show where the fault is located and rectify minor issues directly in the vehicle – for example, a leaking coupling, worn hose, or faulty regulator. For larger damp damage, we provide a quote and book it into the workshop.
Normally 1–2 weeks. During peak season (April–June), the waiting time may be longer, while urgent faults and leaks are always prioritized.
Yes, we have a monitored drop-off area with a key drop. Please indicate your desired drop-off time in the booking, and we will prepare a space.
You report the damage to your insurance company and state us as the workshop – or we can report it for you. We send in an estimate, await approval, and carry out the work. You only pay the deductible.
Yes. In addition to new original parts, we have a large stock of tested used parts from dismantled caravans, which is often the only solution for models older than 15 years.
Absolutely. Send a quote request with the chassis number, and we will find the correct part and price, and we would be happy to install it on site for you.
Yes, we work with all common caravan and motorhome brands on the Swedish market, from KABE and Adria to Carthago and Morelo.
Always. For troubleshooting, the troubleshooting time is charged, after which you receive a written quote that you approve before we proceed.
Most common causes are poor ventilation, a dirty LPG gas burner, too low LPG gas pressure, a broken heating element, or a faulty thermostat and control board. An absorption refrigerator also needs to be reasonably level to cool. We measure the cooling effect on LPG gas, 230V and 12V and can then immediately see where the fault lies.
Then the cooling unit is usually fine. The fault lies in the LPG gas part: a sooty burner, a broken spark plug, a faulty thermocouple, or a clogged nozzle. This is a job we do on site and gladly combine with an LPG gas safety check and certificate.
No. An ammonia smell or yellow deposits behind the refrigerator means the cooling unit has leaked, and it cannot be repaired. In that case, we replace the cooling unit or the entire refrigerator – we bring the correct model and install it for you.
Yes. We supply and install new refrigerators, both absorption and compressor refrigerators, in the correct dimensions for your caravan or motorhome. The price can include new ventilation grilles, LPG gas connection, electrical connection, and functional testing.
Yes, we are a mobile workshop and perform both troubleshooting and refrigerator replacement at your home or at the campsite, so you don't have to transport the caravan to a workshop.
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